In the sales of LED displays, technical services constitute the "last mile" of delivery, attracting substantial attention from screen enterprises. Only by coupling high-quality products with professional services to offer customers a satisfactory and seamless experience can this pivotal step be successfully navigated.
Mightary LED has established a seasoned engineering and technical service team that provides comprehensive 3S professional services covering pre-sales, in-sales, and after-sales stages. In the pre-sales phase, they offer technical solutions; during the in-sales period, they handle on-site installations; and in the after-sales stage, they conduct inspections, repairs, and maintenance. From project initiation to construction, they have well-prepared plans and measures, implement strict management, record project details and progress in a standardized manner, and follow up continuously to ensure project quality. During the product warranty period, upon receiving problem feedback from customers, online technicians provide one-on-one guidance. If the issue cannot be fully resolved online, they dispatch dedicated personnel to the site. Regardless of whether customers are domestic or overseas, they can all benefit from professional technical training.
Over the past 16 years, Mightary LED's technical service capabilities have garnered widespread acclaim from customers. The Metrocity Metaverse project stands as an exemplary benchmark case of its naked-eye 3D displays. Covering an area of 3,000 square meters, from design to installation and lighting-up, Mightary LED overcame challenges such as high-altitude and high-curvature operations, completing the project on schedule and to a high standard before New Year's Day to ensure its normal operation. The display has been featured in mainstream media, with its stunning naked-eye 3D effects attracting a large influx of customers to the Xuhui business district.
The refinement of technical services has brought Mightary LED's product delivery to a successful conclusion. As a listed subsidiary (if applicable in context, you can adjust this part according to the actual situation of the company's nature), Mightary LED not only sets high standards for itself but also strives to create "standardized" technical service solutions, offering references for the industry and jointly building a bright future for the LED display sector.
